AI promises to make organisations more productive, responsive and intelligent. But as it moves from assisting employees to influencing management decisions, what happens to communication, trust and human relationships?

Six stories from the latest FIR podcast, covering AI, public trust, employee communication and the enduring role of print, reveal a common thread: the gap between what organisations communicate, what people understand, and what they actually experience.

Four years after switching to Mailbird, I've moved to Mailbird Next – a ground-up rebuild for Windows and Mac. What's changed, what's better, what still needs work, and why the unified inbox keeps me using it.

A conversation about Jaguar’s new electric car led readers somewhere more interesting: what counts as progress? From larger cars to AI-powered content, having more doesn’t necessarily make daily life better.

I wrote an obituary for Quartz in 2025. Now, one reporter has produced 50+ AI-assisted articles in a day. What does this remarkable transformation tell us about the future of journalism, editorial accountability and the difference between producing content and creating something worth reading?

The National Trust's latest acquisition isn't a stately home or historic garden. It's Rules, London's oldest restaurant. And it's a fascinating example of how preserving heritage can mean keeping history alive, rather than putting it behind a rope.

Jaguar's stunning new Type 01 electric car is too big for a standard UK parking space. But the real story isn't just Jaguar. From oversized SUVs to supermarket car parks, have our cars simply become too big for the world we drive them in?

New research shows investors increasingly judge executives by the gap between what they say and what their organisations do. As reputation becomes a more volatile and valuable asset, communicators face a growing challenge: helping leaders ensure their actions support the stories they tell.